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Privacy Policy

Privacy Policy - the basics

Effective Date: October 23, 2025
Company Name: Rip Gems (“we,” “us,” “our”)
Website: www.ripgems.com

Your privacy is important to us. This Privacy Policy explains how Rip Gems collects, uses, and protects your information when you visit our website or make a purchase.

1. Information We Collect

We collect information in three ways:

A. Information You Provide

When you:

  • Create an account or place an order

  • Subscribe to our newsletter or marketing updates

  • Contact us via email, form, or social media

We may collect:

  • Name, address, email, and phone number

  • Payment details (processed securely by third-party providers)

  • Shipping and billing information

  • Account login details (if applicable)

💡 We do not store full credit card numbers or payment credentials; all transactions are processed through secure payment processors (e.g., PayPal, Stripe, Shopify Payments).

B. Automatically Collected Information

When you visit our website, certain data may be collected automatically:

  • IP address, browser type, operating system

  • Device identifiers and approximate location

  • Pages viewed, time on site, referring URLs

  • Cookies and tracking technologies (see Section 6)

C. Information from Third Parties

We may receive limited information from service partners (e.g., payment processors, analytics tools, or shipping carriers) to help complete transactions or improve our services.

2. How We Use Your Information

We use your data to:

  • Process and ship orders

  • Communicate about orders, updates, or support

  • Improve our website and customer experience

  • Prevent fraud and ensure payment security

  • Send marketing or promotional messages (only if you opt in)

  • Comply with legal or tax obligations

We do not sell or rent your personal information.

3. Sharing Your Information

We may share limited personal data with:

  • Payment processors (to complete your transactions)

  • Shipping carriers (to deliver orders)

  • Email and marketing platforms (for newsletters or updates, if opted in)

  • Analytics providers (to improve website performance)

  • Legal authorities (only when required by law)

All third-party partners are required to handle your information responsibly and securely.

4. Data Retention

We keep your data only as long as necessary to:

  • Fulfill the purposes above

  • Comply with tax, legal, or accounting requirements

When data is no longer needed, it is securely deleted or anonymized.

5. Security Measures

We use SSL encryption, firewalls, and secure hosting to protect your information.
However, no system is 100% secure, and we cannot guarantee absolute protection from cyber threats. You use our website at your own risk.

6. Cookies & Tracking Technologies

Our website may use cookies, pixels, and analytics tools to:

  • Recognize returning visitors

  • Remember your preferences

  • Measure performance and traffic patterns

You can adjust cookie settings in your browser or opt out of analytics tracking via your browser’s privacy tools.

7. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access or receive a copy of your data

  • Request correction or deletion

  • Opt out of marketing communications

  • Withdraw consent at any time

To exercise these rights, email ripgems26@gmail.com with “Privacy Request” in the subject line.

8. Email & Marketing Communications

If you opt into our mailing list, you may receive occasional updates or promotions.
You can unsubscribe anytime using the “unsubscribe” link in our emails or by contacting us directly.

9. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from minors. If we learn that we’ve collected data from a minor, we will delete it promptly.

10. Data Transfers

If you access this site from outside the U.S., note that your data will be processed and stored in the United States, which may have different data-protection laws than your home country.

11. Links to Other Websites

Our site may link to third-party sites (e.g., manufacturers, partners). We are not responsible for their privacy practices. Review their privacy policies before submitting personal information.

12. Updates to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top will reflect the most recent version. Continued use of our site means you accept those updates.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Rip Gems
📍 1304 Stonewall Lane, Fallston, MD 21047
📧 ripgems26@gmail.com
📞 443-840-0736

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